Quick Start
- Accessing profile editing
- Details
- Fast Facts
- Facilities
- Contact Details
- Social Media
- Need help?
Before you start
Note: Some features in this guide are only available for Professional profiles.
Accessing profile editing
1. Click "Profiles" to open your Profile Library
2. Click the three dots (⋮)
3. Select "Edit Profile"
Details
Profile name and descriptions
Profile Name
- Your official property or business name
- Appears in search results and itineraries
Description (for trade partners)
- Displays in Wetu itineraries and outputs
- Keep concise and focused on key selling points
- 2-3 paragraphs recommended
Extended Description (for iBrochure only)
- Appears only on your iBrochure
- Allows more detail about your product
- Use this space to expand on features, history, experiences
Tip: Write the first description for agents (functional, clear). Write the extended description for end clients (engaging, detailed).
Alias (internal reference)
Add an alias to help you distinguish profiles with the same name and location.
Example: If you have two "Safari Lodge" properties in different regions, use aliases like "Safari Lodge - Kruger" and "Safari Lodge - Okavango"
Only visible to you - not shown to travel agents or clients.
Tags
Add specific tags to increase visibility in searches.
Good tags:
- Style: "luxury," "boutique," "eco-friendly," "family-friendly"
- Features: "beachfront," "safari," "spa," "all-inclusive"
- Experiences: "wine tasting," "game drives," "scuba diving"
More specific tags = more search matches. Add 5-10 relevant tags.
Once finished, click "Save".
Fast Facts
Add quick reference details that display in digital itineraries:
Quality & Ratings
- Quality assurance body (if certified)
- Star rating
- Alternative rating
Property Details
- Number of rooms
- Minimum child age
- Check-in time
- Check-out time
Languages
- Select all languages your staff speaks fluently
- Helps agents match multilingual clients
Special Capabilities (Friendly Section)
- Accessibility features
- Family-friendly amenities
- Pet-friendly
- Special dietary accommodations
Special Interests
- Wildlife viewing
- Cultural experiences
- Adventure activities
- Wellness/spa
Tour Operator Guidance
- Special booking instructions
- Agent-specific notes
- Operational details
Complete all applicable fields - this helps agents match you with the right clients.
Facilities
Select all facilities and amenities you offer:
Categories to complete:
- General - Pool, restaurant, bar, spa, gym
- Connectivity - WiFi, internet access
- Sleeping Arrangements - Room types and configurations
- Available Services - Laundry, concierge, airport transfer
- Activities On-Site - Game drives, spa treatments, dining experiences
- Activities Nearby - Attractions, tours, experiences within proximity
Tick all boxes that apply to your property. Only select what you actually provide.
Contact Details
Basic Contact Information
Select the contact (Accounts, Marketing, Sales)
Front Desk / Reservations Number
- Include country code
- Example: +27 21 555 0123
Email Address
- Reservations or general inquiry email
- Ensure this mailbox is monitored regularly
Booking Form Link (if not using a booking system)
- Direct link to your online booking form
Website Link
- Your official website URL
Specific Contacts
Help agents reach the right person by adding specific contact details:
1. Click "Select Contact"
2. Choose contact type:
- Accounts
- Marketing
- Sales
3. Add name, phone, and email for each
4. Click "Save"
Why add specific contacts? Speeds up communication and ensures queries reach the right department.
Social Media
Link your social media pages to boost visibility and engagement:
1. Click "Select Social Media Accounts"
2. Choose platforms:
- Facebook
- Instagram
- Twitter/X
- Pintrest
3. Paste the full URL for each platform
4. Click "Save"
Benefits of linking social media:
- Strengthens brand recognition
- Provides additional visual content for agents
- Shows you're active and current
- Helps clients research and engage with you
Best practices
Complete all sections
- The more information you provide, the better your visibility
- Incomplete profiles rank lower in searches
Keep it current
- Update descriptions when you renovate or add amenities
- Refresh tags seasonally
- Verify contact details quarterly
Be specific with tags
- Include experience types
- Add unique features or selling points
Write for your audience
- First description: For travel agents (functional, clear)
- Extended description: For travelers (engaging, experiential)
Monitor your contact email
- Respond to inquiries within 24 hours
- Ensure all listed contacts are active
Need help?
For profile editing support:
- Email: support@wetu.com
- Live chat: Available in your dashboard
vs.1.0.02.03.2026