--- title: How do I add general information to my profile? description: Complete your Wetu profile with descriptions, tags, fast facts, facilities, and contact details. Improve visibility and help travel agents find you. --- [![](https://knowledge.wetu.com/hubfs/Knowledge%20Base%20Header%20Media/Inverted_withouttagline.png)](https://wetu.com) [Contact Us](mailto:support@wetu.com) [Skip to content](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#main-content) Open main navigation Close main navigation - [Contact us](mailto:support@wetu.com) [Contact us](mailto:support@wetu.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en) 2. [Using Wetu for Supplier Content](https://knowledge.wetu.com/using-wetu-for-supplier-content?hsLang=en) 3. [Creating & Managing Profiles](https://knowledge.wetu.com/using-wetu-for-supplier-content?hsLang=en#creating-managing-profiles) June 12, 2026 # How do I add general information to my profile? ## Complete your profile's general information to improve visibility and help travel agents find you. This includes descriptions, tags, fast facts, facilities, and contact details. **Quick Start** \- [How to navigate to profiles](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#How_to_navigate_to_profiles) \- [Accessing profile editing](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#accessing_profile_editing) \- [Details](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#details) \- [Fast Facts](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#fast_facts) \- [Facilities](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#facilities) \- [Contact Details](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#contact_details) \- [Social Media](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#social_media) \- [Need help?](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#need_help) ### **How to navigate to profiles** 1\. Log in to your Wetu account. 2\. Hover over the side menu on the left of your dashboard. *The menu expands when you move your mouse over it, revealing labelled icons.* ![finding profiles (1)](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/finding%20profiles%20(1).jpg?width=114&height=195&name=finding%20profiles%20(1).jpg) 3\. Select **Content Solutions**, then click **Profiles**. *This takes you to the Profiles landing page.* *![finding profiles](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/finding%20profiles.gif?width=670&height=482&name=finding%20profiles.gif)*     [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top)   ### Before you start **Note:** Some features in this guide are only available for Professional profiles. ### Accessing profile editing 1\. Click "**Profiles**" to open your Profile Library 2\. Click the **three dots** (**⋮**) 3\. Select "**Edit Profile**" **![Edit Profile](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/How%20do%20I%20edit%20or%20update%20a%20Wetu%20Core%20Profile/Edit%20Profile.jpg?width=670&height=482&name=Edit%20Profile.jpg)** [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) ### **Details** #### **Profile name and descriptions** **Profile Name** \- Your official property or business name \- Appears in search results and itineraries **Description (for trade partners)** \- Displays in Wetu itineraries and outputs \- Keep concise and focused on key selling points \- 2-3 paragraphs recommended **Extended Description (for iBrochure only)** \- Appears only on your iBrochure \- Allows more detail about your product \- Use this space to expand on features, history, experiences **![general info 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/What%20is%20my%20profile%20library%20and%20how%20do%20I%20use%20it/general%20info%201.gif?width=670&height=482&name=general%20info%201.gif)** **Tip:** Write the first description for agents (functional, clear). Write the extended description for end clients (*engaging, detailed*). #### Alias (internal reference) Add an alias to help you distinguish profiles with the same name and location. **Example:** If you have two "Safari Lodge" properties in different regions, use aliases like "Safari Lodge - Kruger" and "Safari Lodge - Okavango" **Only visible to you** - not shown to travel agents or clients. #### Tags Add specific tags to increase visibility in searches. **Good tags:** \- **Style:** "luxury," "boutique," "eco-friendly," "family-friendly" \- **Features:** "beachfront," "safari," "spa," "all-inclusive" \- **Experiences:** "wine tasting," "game drives," "scuba diving" **![tags](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/How%20do%20I%20add%20general%20information%20to%20my%20profile/tags.jpg?width=670&height=482&name=tags.jpg)** **More specific tags = more search matches.** Add 5-10 relevant tags. Once finished, click "**Save**". [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) ### Fast Facts Add quick reference details that display in digital itineraries: **Quality & Ratings** \- Quality assurance body (*if certified*) \- Star rating \- Alternative rating **Property Details** \- Number of rooms \- Minimum child age \- Check-in time \- Check-out time **Languages** \- Select all languages your staff speaks fluently \- Helps agents match multilingual clients **Special Capabilities (Friendly Section)** \- Accessibility features \- Family-friendly amenities \- Pet-friendly \- Special dietary accommodations **Special Interests** \- Wildlife viewing \- Cultural experiences \- Adventure activities \- Wellness/spa **Tour Operator Guidance** \- Special booking instructions \- Agent-specific notes \- Operational details **![fast facts 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/How%20do%20I%20edit%20or%20update%20a%20Wetu%20Core%20Profile/fast%20facts%201.gif?width=670&height=482&name=fast%20facts%201.gif)** **Complete all applicable fields** - this helps agents match you with the right clients. [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) ### Facilities Select all facilities and amenities you offer: **Categories to complete:** \- **General** - Pool, restaurant, bar, spa, gym \- **Connectivity** - WiFi, internet access \- **Sleeping Arrangements** - Room types and configurations \- **Available Services** - Laundry, concierge, airport transfer \- **Activities On-Site** - Game drives, spa treatments, dining experiences \- **Activities Nearby** - Attractions, tours, experiences within proximity **![facilities 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/How%20do%20I%20edit%20or%20update%20a%20Wetu%20Core%20Profile/facilities%201.jpg?width=670&height=482&name=facilities%201.jpg)** Tick all boxes that apply to your property. Only select what you actually provide. [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) ### Contact Details #### Basic Contact Information **Select the contact** (Accounts, Marketing, Sales) **Front Desk / Reservations Number** \- Include country code \- Example: +27 21 555 0123 **Email Address** \- Reservations or general inquiry email \- Ensure this mailbox is monitored regularly **Booking Form Link** (*if not using a booking system*) \- Direct link to your online booking form **Website Link** \- Your official website URL **![contacts](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/How%20do%20I%20edit%20or%20update%20a%20Wetu%20Core%20Profile/contacts.jpg?width=670&height=482&name=contacts.jpg)** #### **Specific Contacts** Help agents reach the right person by adding specific contact details: 1\. Click "**Select Contact**" 2\. Choose contact type:    - Accounts    - Marketing    - Sales 3\. Add name, phone, and email for each 4\. Click "**Save**" **Why add specific contacts?** Speeds up communication and ensures queries reach the right department. [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) ### Social Media Link your social media pages to boost visibility and engagement: 1\. Click "**Select Social Media Accounts**" 2\. Choose platforms:    - Facebook    - Instagram    - Twitter/X    - Pintrest 3\. Paste the full URL for each platform 4\. Click "**Save**" **![social media](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/How%20do%20I%20edit%20or%20update%20a%20Wetu%20Core%20Profile/social%20media.jpg?width=670&height=482&name=social%20media.jpg)** **Benefits of linking social media:** \- Strengthens brand recognition \- Provides additional visual content for agents \- Shows you're active and current \- Helps clients research and engage with you [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) ### Best practices **Complete all sections** \- The more information you provide, the better your visibility \- Incomplete profiles rank lower in searches **Keep it current** \- Update descriptions when you renovate or add amenities \- Refresh tags seasonally \- Verify contact details quarterly **Be specific with tags** \- Include experience types \- Add unique features or selling points **Write for your audience** \- **First description:** For travel agents (*functional, clear*) \- **Extended description:** For travelers (*engaging, experiential*) **Monitor your contact email** \- Respond to inquiries within 24 hours \- Ensure all listed contacts are active [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) ### Need help? **For profile editing support:** \- Email: [support@wetu.com](mailto:support@wetu.com) \- Live chat: Available in your dashboard [back to top](https://knowledge.wetu.com/how-do-i-add-general-information-to-my-profile#back_to_top) vs.1.0.02.03.2026 - Home - Products - Pricing - Blog - Company [![Brand\_Pillar\_Icons\_set-1](https://knowledge.wetu.com/hs-fs/hubfs/Brand_Pillar_Icons_set-1.png?width=240&height=80&name=Brand_Pillar_Icons_set-1.png "Brand_Pillar_Icons_set-1")](http://wetu.com)  **Contact Support**: **[support@wetu.com](mailto:support@wetu.com)** [mailto:support@wetu.com](mailto:support@wetu.com)