Quick Links
- Why photos matter
- Photo requirements
- What photos to include
- Photography best practices
- Step-by-step: Uploading photos
- Managing your photos
- Common photo mistakes
- Professional photography
- Seasonal updates
- Troubleshooting
- Need help?
- Related Articles
Why photos matter
Photos influence bookings:
- 78% of travel decisions are based on visual content
- Profiles with 10+ photos get 3x more inquiries
- High-quality images build trust and credibility
- Photos showcase what words can't describe
First impressions count - Your photos are often the first thing travel agents see when considering your property.
Photo requirements
Before uploading, make sure your photos meet these requirements:
Technical requirements
- Maximum: 6 images
- File format: JPG or PNG
- File size: Maximum 25MB per photo - not smaller than 2mb
- Resolution: Minimum 1920 x 1080 pixels (Full HD)
- Aspect ratio: 16:9 or 4:3 preferred (landscape orientation)
Legal requirements
- Permissions: You must own the photos OR have written permission to use them
- Model releases: If people's faces are clearly visible, you need their consent
- No stock photos: Use authentic images of YOUR property
What photos to include
Essential shots (minimum):
1. Exterior/entrance - Overall view of your property
2. Accommodation - Rooms, suites, or tents (2-3 photos)
3. Common areas - Restaurant, lounge, pool, etc.
4. Facilities - Key amenities (spa, gym, conference room)
5. Views/surroundings - Landscape, wildlife, setting
6. Dining - Food presentation and dining spaces
Recommended additional shots:
7. Bathrooms - En-suite facilities (important for luxury properties)
8. Details - Unique features, decor, special touches
9. Activities - Guests enjoying experiences
10. Seasonal variety - Different times of year (if relevant)
11. Wildlife - For safari properties, show game viewing opportunities
12. Sunset/sunrise - Atmospheric shots showing ambiance
Room images should ideally be added under the Sleeping Arrangements section later in the profile creation wizard.
Photography best practices
Lighting
Natural light is best
- Shoot during golden hour (early morning or late afternoon)
- Use diffused natural light indoors (open curtains)
- Avoid harsh midday sun creating strong shadows
Avoid:
- Dark, underexposed images
- Overly bright, blown-out windows
- Heavy flash creating harsh shadows
Composition
Do:
- Use the rule of thirds
- Include context (show the view FROM the room, not just the bed)
- Capture different angles of the same space
- Include people enjoying the space (adds scale and warmth)
- Keep spaces tidy and styled
Don't:
- Shoot only close-ups (show the full space)
- Include clutter or maintenance issues
- Use extreme angles or distorted perspectives
- Over-edit or use heavy filters
Content variety
Show diversity across your photos:
- Wide shots AND detail shots
- Interior AND exterior
- Day AND evening/night (if you have good lighting)
- Empty spaces AND spaces in use
- Different seasons (if applicable)
Step-by-step: Uploading photos
Step 1: Navigate to photo upload
If you're creating a new profile:
1. Complete Steps 1-7 (basic setup)
2. Continue through facilities and property details
3. You'll reach the Image Upload section
If you're editing an existing profile:
1. Go to Dashboard > Profiles
2. Select your profile
3. Click "Edit"
4. Navigate to Images section
Step 2: Select your photos
1. Click the upload box or "Choose files" button
2. Navigate to your photos folder
3. Select up to 6 photos
- You can select multiple at once (Ctrl+Click or Cmd+Click)
4. Click "Open"
Note: Photos will begin uploading. You'll see progress indicators.
Step 3: Confirm permissions
This is a legal requirement, you must confirm you have the right to use these photos.
1. Tick the checkbox: "I confirm we have permission."
2. Click "Continue"
Important: Only upload photos you own or have explicit written permission to use. Using unauthorized photos can result in legal issues and profile suspension.
Step 4: Add photo details
For each photo you've uploaded, you need to add:
Title
- Brief description of what's shown
- Examples:
- "Luxury Suite Interior"
- "Infinity Pool Overlooking Sabie River"
- "Boma Dining Under the Stars"
- "Elephant Sighting from Guest Deck"
Photography Credit
- Photographer's name, or
- "Own Photo" if you took it, or
- Your property name
- "[Property Name] / [Photographer Name]"
Bulk editing credits
If all your photos are from the same photographer:
1. Fill in the Photography Credit for the first photo
2. Toggle the "Apply to all" slider
3. All photos will use the same credit
Tip: This saves time when all photos are from one source.
Step 5: Review and save
1. Check that all photos have:
- ✓ Descriptive titles
- ✓ Photography credits
- ✓ Good quality and clarity
2. Verify the order (cover image first)
3. Click "Done"
Step 6: Arrange photo order
The first photo is your cover image - it's what appears in search results and thumbnails.
To reorder photos:
1. Drag and drop thumbnails into your preferred order
2. Put your best, most impressive photo FIRST
3. Arrange others in a logical sequence (exterior → rooms → facilities → views)
4. Click "Next" (or "Save" if editing existing profile)
Cover image tips:
- Choose a wide, landscape-oriented shot
- Show your property's best feature
- Ensure it's well-lit and clear
- Avoid photos with people's faces as the main focus
Your photos are now added to your profile!
Managing your photos
Adding more photos later
1. Go to Dashboard > Profiles
2. Select your profile
3. Click "Edit"
4. Navigate to Images section
5. Click "Drop files here or click to upload"
6. Follow the same upload process
Note: Upload 6 of your essential shots
Deleting or replacing photos
1. In the images section of your profile editor
2. Click the "trash can" icon
3. Confirm deletion
4. Upload a replacement if needed
Updating photo order
1. Edit your profile
2. Go to images section
3. Drag and drop thumbnails to reorder
4. Click "Save"
Note: Changes take effect immediately.
Common photo mistakes
Too few photos
Problem: Not uploading the maximum of 6 images.
Impact: Agents can't get a full sense of your property
Solution: Upload 6 diverse photos forbest exposure.
Poor lighting
Problem: Dark, underexposed images or harsh shadows
Impact: Property looks uninviting or low-quality
Solution: Reshoot during golden hour with natural light
No variety
Problem: All photos are of bedrooms, or all exterior shots
Impact: Agents can't see the full guest experience
Solution: Include exterior, interior, facilities, dining, views, activities
Low resolution
Problem: Small, pixelated images that look blurry when enlarged
Impact: Unprofessional appearance, agents question quality
Solution: Use high-resolution images (minimum 1920x1080px)
Over-editing
Problem: Heavy filters, unrealistic colors, obvious photo manipulation
Impact: Guests arrive with false expectations, negative reviews
Solution: Edit lightly for exposure/contrast only, keep colors natural
Cluttered spaces
Problem: Photos showing mess, construction, or outdated decor
Impact: Property appears poorly maintained
Solution: Stage spaces before photographing, update photos regularly
Professional photography
Should you hire a professional?
Consider professional photography if:
- You're a luxury property (4-5 star)
- Photography isn't your strength
- Your current photos aren't generating inquiries
- You've recently renovated
- You want to stand out from competitors
Benefits:
- High-quality, professionally composed images
- Proper lighting and equipment
- Faster shoot (experience speeds the process)
- Editing included
- Portfolio of images you can use for all marketing
Cost:
- Varies by region and photographer
- Typically $500-2000 for a half-day shoot
- May include 20-40 edited images
- Often includes video content as well
Worth the investment for properties where bookings justify the cost.
Seasonal updates
When to update photos:
- After renovations or upgrades
- Seasonal changes (if they significantly affect appearance)
- New facilities or amenities added
- Poor performance of current photos
- At least annually for freshness
What to update:
- Replace outdated photos
- Add photos of new features
- Update seasonal shots (gardens in bloom, winter vs summer)
- Refresh cover image if current one isn't performing
Replace or update any images that DO NOT meet the technical requirements.
Troubleshooting
Photos won't upload
- Check file size (must be under 5MB each)
- Verify format (JPG or PNG only)
- Try uploading fewer photos at once
- Check internet connection
- Try a different browser
Photos appear rotated or sideways
- Rotate the photo on your computer before uploading
- Check EXIF data orientation (some editors can fix this)
- Re-save the image in correct orientation
Photo quality looks poor after upload
- Upload higher resolution originals
- Check that you're not uploading web-sized versions
- Ensure photos are at least 1920x1080px
I need to change the cover photo
- Edit your profile
- Go to Images section
- Drag your desired cover image to the first position
- Save changes
Need help?
For photo upload support:
- Email: support@wetu.com
- Live chat: Available in your dashboard
For photographer recommendations:
- Contact Wetu support for partner photographers in your region
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Related Articles
Building your profile:
- How do I create my supplier profile? (Basic Setup)
- How do I add room types and sleeping arrangements?
- How do I add photos to my supplier profile?
Getting started:
- How do I register my property or business in Wetu?