How do I build a basic itinerary using the Itinerary Builder?
A step-by-step walkthrough of the Wetu Itinerary Builder - from creating a new itinerary to sharing it with your client.
Quick Links
- Create a new itinerary
- Step 1: Itinerary Details
- Step 2: Accommodation
- Step 3: Route Builder
- Step 4: Planner
- Step 5: Review
- Step 6: Additional Details
- Need Help?
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Step 1 |
Step 2 |
Step 3 |
Step 4 |
Step 5 |
Step 6 |
Create a new itinerary
- In the navigation panel, go to Trip Solutions › Personal Itineraries.

- Click Create New.

Tip for new users:
Build steps in order - later steps depend on what you enter in earlier ones. Use Preview often to see how the itinerary looks to your client.
Step 1: Itinerary Details
Set the name, branding, pricing, and terms for the itinerary.
| Field | Description |
|---|---|
| Itinerary Name * | Required. The name of the trip (e.g. "Cape Town Explorer"). |
| Client Name | Optional - useful if you plan to send the itinerary to a specific client. |
| Reference Number | Internal booking or file reference. |
| Language | Controls the language of the itinerary output. |
| Theme | Controls the visual style of the itinerary. |
| Branding | Select your company profile. |
| Co-branding | Tick if sharing branding with a partner. |
| Unique Booking URL | Optional link for bookings - directs clients to a specific website. |

Step 2: Accommodation
Add where your client stays and for how long. This step also determines the trip dates and structure.
- Set the Start / End date at the top of the step, or use Clear Dates to remove them.
- Click the blue + to add a new accommodation block (each block A, B, C… represents a stay).
- For each stay, set the number of nights using the + / − buttons.
- Set the basis (e.g. B&B, FI) and specify whether drinks are included.
- Click Room Details (orange button) to configure room types and configuration.
- Click the red delete button to remove a stay.

Step 3: Route Builder
Connect destinations and define how your client travels between them. This builds the map and travel flow.
- For each leg, set the Mode of transport (e.g. Self Drive, Transfer, Scheduled Flight).
- Click the blue + to add an additional leg to a day's route.
- Click Directions to generate or edit driving routes.
- Use + Add Car Hire to attach a rental vehicle.
- Use GDS Import to import flight details from a PNR.
- The map on the right updates as you build - toggle between Map and Satellite view, or switch between Automatic and Custom map view.

Step 4: Planner
Add the day-by-day content - activities, notes, and highlights. Each day tab corresponds to one day of the trip.
- Click Activity to add a preloaded or free-text activity.
- Click Day Tour to add a published Day Tour.
- Click Meet & Greet to add arrival or transfer greeting details.
- Use the Day Itinerary text area to write a narrative for the day.
- Use Expert Tips to add insider advice for clients.

Step 5: Review
Check the itinerary before sharing. Use this step to catch missing details and confirm everything is client-ready.
- Preview the itinerary using Discovery or Classic view.
- Review the layout and content across all sections.
- Fix any gaps identified - blue ticks show completed fields; pencil icons allow edits.

Step 6: Additional Details
Add the finishing touches and generate outputs to send to your client.
- Add an Introduction - a welcome message or trip summary.
- Upload Documents (PDFs, Word docs) to attach to the itinerary.
- Add Landing Page Media - images or a video for the client-facing page.

Outputs
| Output | Description |
|---|---|
| Printable Itinerary | Download a Word document version of the itinerary. |
| Print Vouchers | Generate individual supplier vouchers. |
| Print Summary | A concise reference document for clients and ground handlers. |
| Print Directions | Download all driving directions as a standalone document. |
| Pricing (Rack) | Download a pricing spreadsheet to work out costs. |
| Email Client Link | Send the itinerary link directly via email. |
| Classic Itinerary Link | Copy the Classic output link to share with clients. |
| Discovery Itinerary Link | Copy the Discovery output link to share with clients. |
| TravelKey App Code | Provides the code for clients to access the itinerary on the mobile app. |

Need Help?
- Contact Support: support@wetu.com
- Live Chat: Available on your Dashboard