--- title: How do I import flight details using PNR Importer? description: Learn how to import PNR data from a GDS system into your Wetu Personal Itinerary to automatically populate scheduled flight details. --- [![](https://knowledge.wetu.com/hubfs/Knowledge%20Base%20Header%20Media/Inverted_withouttagline.png)](https://wetu.com) [Contact Us](mailto:support@wetu.com) [Skip to content](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#main-content) Open main navigation Close main navigation - [Contact us](mailto:support@wetu.com) [Contact us](mailto:support@wetu.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en) 2. [Routes, Transport & Flights](https://knowledge.wetu.com/routes-transport-flights?hsLang=en) 3. [Flights](https://knowledge.wetu.com/routes-transport-flights?hsLang=en#flights) June 15, 2026 # How do I import flight details using PNR Importer? ## Import Passenger Name Record (PNR) data from a GDS system directly into your Personal Itinerary to automatically populate scheduled flight details. **Quick Links** \- [What is a PNR?](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#What_is_a_PNR) \- [Before you start](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#Before_you_start) \- [Import a PNR](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#Import_a_PNR) \- [Merge routes](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#Merge_routes) \- [Overwrite existing routing](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#Overwrite_existing_routing) \- [Need Help?](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#Need_Help) ### **What is a PNR?** A **Passenger Name Record** (PNR) is created when a travel agent books a flight through a GDS system such as Amadeus, Sabre, or Travelport. It contains information about the traveller and their travel plans. **A PNR appears as a series of numbers and letters and can include:** passenger names, airline, flight number, cabin or fare class, departure and arrival airports, and departure and arrival dates and times. ![SS 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/SS%201.jpg?width=587&height=148&name=SS%201.jpg) [back to top](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#back_to_top) ### **Before you start** The PNR import function requires the following to be in place before it will work: - **Personal Itinerary** PNR import is only available on Personal Itineraries. - **Travel dates** The itinerary must have dates that match the PNR. The function will not work without correct dates. - **Accommodation step completed** All accommodations and overnight travel arrangements must be entered, with the correct number of nights, before using the GDS Import function. ![Copy of Flight Lookup 2](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%202.jpg?width=670&height=199&name=Copy%20of%20Flight%20Lookup%202.jpg) **Note:** All flight information shown in the itinerary is based on details at the time of import. If flight details change after import, you will need to update the affected flights manually - Wetu does not automatically update flight information changes. [back to top](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#back_to_top) ### **Import a PNR** 1\. Once the Accommodation step is complete, navigate to the **Route Builder** step. 2\. Click the green **GDS Import** button in the top left corner. ![Copy of Flight Lookup 3](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%203.jpg?width=670&height=482&name=Copy%20of%20Flight%20Lookup%203.jpg) 3\. The **Import Flights** screen will open. 4\. Paste the PNR details copied from your GDS system into the field. ![Copy of Flight Lookup 4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%204.jpg?width=670&height=364&name=Copy%20of%20Flight%20Lookup%204.jpg) 5\. The system will read the PNR and display all identified flights for you to select. 6\. If any dates do not match the itinerary dates, a red **Caution** icon will appear with a description of what needs to be corrected in the Accommodation step. ![Copy of Flight Lookup 5](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%205.jpg?width=670&height=360&name=Copy%20of%20Flight%20Lookup%205.jpg) **Common causes of date mismatches** - Itinerary dates do not match the PNR dates - Overnight flights have not been added correctly - Missing accommodation components - Number of nights for an accommodation does not align correctly Correct the accommodation step as needed, then reload the PNR via the GDS Import button. 7\. By default, all PNR flights will be ticked. Untick any flights you do not want to import. 8\. Click the green **Import Flights** button at the bottom of the screen. ![Copy of Flight Lookup 6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%206.jpg?width=670&height=355&name=Copy%20of%20Flight%20Lookup%206.jpg) 9\. The Route Builder will automatically update each leg with a Scheduled Flight entry, add a Self-Drive route between the accommodation and the airport where needed, and populate the flight booking details from the PNR. ![Copy of Flight Lookup 7](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%207.jpg?width=670&height=349&name=Copy%20of%20Flight%20Lookup%207.jpg) 10\. Open the Booking Details screen for each flight to confirm the imported information. ![Copy of Flight Lookup 8](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%208.jpg?width=670&height=399&name=Copy%20of%20Flight%20Lookup%208.jpg) | **Imported from PNR** | | **Not imported - add manually** | | --- | --- | --- | | - Flight Company Name - Flight Number - Departure and Arrival Airport - Departure and Arrival Dates - Departure and Arrival Times | | - Flight Ticket Numbers - Ticket Class - Terminal Details - Flight Duration - Check-in Prior to Flight | [back to top](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#back_to_top) ### **Merge routes** Use this when the itinerary already has scheduled flights and you want to add PNR flights alongside the existing routing. 1\. Click the green **GDS Import** button in the top left of the Route Builder. 2\. Paste your PNR details. 3\. The system will return all legs where a PNR-scheduled flight is available. ![Copy of Flight Lookup 9](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%209.jpg?width=670&height=457&name=Copy%20of%20Flight%20Lookup%209.jpg) 4\. The **Merge Routing** screen will display existing self-drive and flight routes, plus any new PNR flights tagged with **New**. 5\. Rearrange the order of self-drive and flight legs as needed. 6\. Delete any travel arrangements that should no longer be part of the routing. 7\. Click **Update Routing** to apply the changes. ![Copy of Flight Lookup 10](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%2010.gif?width=670&height=482&name=Copy%20of%20Flight%20Lookup%2010.gif) [back to top](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#back_to_top) ### **Overwrite existing routing** Use this when you want to replace existing scheduled flights with flights from a new PNR. 1\. Click the green **GDS Import** button in the top left of the Route Builder. 2\. Paste your PNR details. 3\. Confirm the flights to be added. 4\. Click **Overwrite Routing** at the bottom of the screen. ![Copy of Flight Lookup 11](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%2011.jpg?width=670&height=453&name=Copy%20of%20Flight%20Lookup%2011.jpg) 5\. A pop-up will appear advising that the current routes will be removed and replaced with the PNR routes. 6\. Click **Overwrite Routing** to confirm, or **Not Now** to cancel. 7\. A green banner will confirm that routes and flights have been successfully updated. ![Copy of Flight Lookup 12](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/importing%20your%20pnr/Copy%20of%20Flight%20Lookup%2012.jpg?width=670&height=396&name=Copy%20of%20Flight%20Lookup%2012.jpg) [back to top](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#back_to_top) ### **Need Help?** \- **Contact Support:** [support@wetu.com](mailto:support@wetu.com) \- **Live Chat:** Available on your Dashboard [back to top](https://knowledge.wetu.com/how-do-i-import-flight-details-using-pnr-importer#back_to_top) - Home - Products - Pricing - Blog - Company [![Brand\_Pillar\_Icons\_set-1](https://knowledge.wetu.com/hs-fs/hubfs/Brand_Pillar_Icons_set-1.png?width=240&height=80&name=Brand_Pillar_Icons_set-1.png "Brand_Pillar_Icons_set-1")](http://wetu.com)  **Contact Support**: **[support@wetu.com](mailto:support@wetu.com)** [mailto:support@wetu.com](mailto:support@wetu.com)