--- title: How do I manage contact details in settings? description: Learn how to pre-load contacts in Wetu and use them across the Route Builder, Planner, and Review steps to quickly add car hire, tour guides, and emergency contacts to itineraries. --- [![](https://knowledge.wetu.com/hubfs/Knowledge%20Base%20Header%20Media/Inverted_withouttagline.png)](https://wetu.com) [Contact Us](mailto:support@wetu.com) [Skip to content](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#main-content) Open main navigation Close main navigation - [Contact us](mailto:support@wetu.com) [Contact us](mailto:support@wetu.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en) 2. [Account Settings & Preferences](https://knowledge.wetu.com/account-settings-preferences?hsLang=en) 3. [Contacts & Services Settings](https://knowledge.wetu.com/account-settings-preferences?hsLang=en#contacts-services-settings) May 25, 2026 # How do I manage contact details in settings? ## Pre-load frequently used contacts, car hire companies, tour guides, emergency contacts, so they can be quickly imported into any itinerary without re-entering details each time. **Quick Links** \- [Create a contact](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#Create_a_contact) \- [Use contacts in the Route Builder](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#Use_contacts_in_the_Route_Builder) \- [Use contacts in the Planner](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#Use_contacts_in_the_Planner) \- [Use contacts in the Review step](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#Use_contacts_in_the_Review_step) \- [Need help](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#Need_help) ### **Create a contact** 1\. In the navigation panel, go to **Account Setup › Account**. ![Contact details 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/Contact%20details%201.gif?width=670&height=482&name=Contact%20details%201.gif) 2\. Click the **Contacts and Services** tab. 3\. Click **Add Contact.** **![contact details 2](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/contact%20details%202.jpg?width=670&height=296&name=contact%20details%202.jpg)** 4\. Fill in the contact details on the new page. 5\. Click **Save**. ![contact details 3](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/contact%20details%203.jpg?width=670&height=233&name=contact%20details%203.jpg) [back to top](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#back_to_top) ### **Use contacts in the Route Builder** The **Load Contacts** button is available for most transport modes in the Route Builder - except Self-Drive, Scheduled Flights, and Hike. 1\. Click the icon next to the relevant transport type to open its details. 2\. Click **Load Contacts**. ![contact details 4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/contact%20details%204.jpg?width=670&height=635&name=contact%20details%204.jpg) 3\. Select the contact from the pop-up list and click **Load Contact**. ![contact details 5](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/contact%20details%205.jpg?width=670&height=450&name=contact%20details%205.jpg)  **Note:** To add a car rental contact, use the Add Car Hire option. Contact details for Scheduled Flights are determined by the airline selected.  [back to top](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#back_to_top) ### **Use contacts in the Planner** Pre-loaded contacts can be imported when adding **Meet & Greet** services in the Planner step. Contacts can also be imported for transport added via Day Routes in the Planner. ![contact details 6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/contact%20details%206.jpg?width=539&height=501&name=contact%20details%206.jpg) [back to top](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#back_to_top) ### **Use contacts in the Review step** In the Review step, add Important Contacts that will be available to the traveller during their trip. 1. In **Step 5: Review**, scroll down to the **Important Contacts** section. 2. Click **Add Contact** to enter a contact manually, or click **Load Contact** to select from your pre-loaded list. ![contact details 7](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/contact%20details%207.jpg?width=670&height=361&name=contact%20details%207.jpg) ![contact details 8](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/contact%20details/contact%20details%208.jpg?width=670&height=463&name=contact%20details%208.jpg)  **Note:** Contact details added in the Itinerary Builder are visible to clients via Printable Outputs and the TravelKey app only.  [back to top](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#back_to_top) ### **Need help?** \- **Contact Support:** [support@wetu.com](mailto:support@wetu.com) \- **Live Chat:** Available on your Dashboard [back to top](https://knowledge.wetu.com/how-do-i-manage-contact-details-in-settings#back_to_top) - Home - Products - Pricing - Blog - Company [![Brand\_Pillar\_Icons\_set-1](https://knowledge.wetu.com/hs-fs/hubfs/Brand_Pillar_Icons_set-1.png?width=240&height=80&name=Brand_Pillar_Icons_set-1.png "Brand_Pillar_Icons_set-1")](http://wetu.com)  **Contact Support**: **[support@wetu.com](mailto:support@wetu.com)** [mailto:support@wetu.com](mailto:support@wetu.com)