---
title: How do I manage supplier information in the Product Manager?
description: Learn how to filter suppliers, view content, customise supplier information, manage preferred suppliers, and add activities and restaurants in Wetu.
---

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1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en)
2. [Using Wetu for Supplier Content](https://knowledge.wetu.com/using-wetu-for-supplier-content?hsLang=en)
3. [Product Manager & Governance](https://knowledge.wetu.com/using-wetu-for-supplier-content?hsLang=en#product-manager-governance)

June 15, 2026

# How do I manage supplier information in the Product Manager?

## Once you're in the Product Manager, you can filter suppliers, view their content, customise your internal information, manage preferred suppliers, and add activities and restaurants.

Quick Links  
\- [Filtering the accommodation list](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Filtering_the_accommodation_list)  
\- [Viewing supplier content](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Viewing_supplier_content)  
\- [Customising supplier information](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Customising_supplier_information)  
\- [Preferred suppliers](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Preferred_suppliers)  
\- [Activities](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Activities)  
\- [Restaurants](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Restaurants)  
\- [Best practices for Product Manager](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Best_practices_for_Product_Manager)  
\- [Troubleshooting](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Troubleshooting)  
\- [Need help?](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#Need_Help)

### **1. Filtering the accommodation list**

Use the filter to identify accommodations that suit your needs.

![manager supplier info  PM 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%201.jpg?width=670&height=482&name=manager%20supplier%20info%20%20PM%201.jpg)

The filter allows you to narrow down accommodations by **Facilities**, **Friendly**, and **Guidance**, depending on what the suppliers have loaded.

![manager supplier info  PM 2](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%202.jpg?width=670&height=482&name=manager%20supplier%20info%20%20PM%202.jpg)

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

### **2. Viewing supplier content**

Click the **Content** icon on a supplier card to open a basic view of all the content loaded for that supplier.

![manager supplier info  PM 3](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%203.jpg?width=670&height=482&name=manager%20supplier%20info%20%20PM%203.jpg)

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

 

### **3. Customising supplier information**

**Admin access required.** Only users with Admin access will have the Customise option.

Click the **Customise** option on a supplier card. This opens the Supplier section of Account Settings, where the information can be managed.

![manager supplier info  PM 4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%204.jpg?width=670&height=482&name=manager%20supplier%20info%20%20PM%204.jpg)

![manager supplier info  PM 5a](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%205a.jpg?width=670&height=213&name=manager%20supplier%20info%20%20PM%205a.jpg)

**Tip:** The Product Manager can be a powerful tool to streamline your itinerary-building process. We recommend creating a project plan to add all the information needed, as well as an ongoing maintenance plan. New and existing team members can easily find information, reducing wasted time, questions, and human error. Store your commission information and internal notes for company-wide visibility, from anywhere.

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

### **4. Preferred suppliers**

Preferred suppliers are managed in the Account Settings, under the Supplier tab.

![manager supplier info  PM 6a](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%206a.jpg?width=670&height=223&name=manager%20supplier%20info%20%20PM%206a.jpg)

**Tip:** Marking suppliers as preferred helps your team identify trusted partners quickly when building itineraries.

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

### **5. Activities**

The Activities tab lists activity suppliers in your Product Manager.

![manager supplier info  PM gif 7](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%20gif%207.gif?width=670&height=482&name=manager%20supplier%20info%20%20PM%20gif%207.gif)

 **Note:** Activities need to be manually added in the Supplier section of Account Settings.

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

### **6. Restaurants**

**![manager supplier info  PM 8a](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%208a.jpg?width=670&height=222&name=manager%20supplier%20info%20%20PM%208a.jpg)**

 **Note:** Restaurants need to be manually added in the Supplier section of Account Settings.

Restaurants can be filtered by **Destination**, **Country**, and **Category**.

![manager supplier info  PM 9a](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Supplier%20Content/Manage%20supplier%20information%20in%20PM/manager%20supplier%20info%20%20PM%209a.jpg?width=670&height=350&name=manager%20supplier%20info%20%20PM%209a.jpg)

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

### **Best practices for Product Manager**

#### **Create a project plan** **Initial setup:** 1\. Identify all key suppliers 2\. Gather commission information 3\. Collect documentation 4\. Add internal notes 5\. Set flags and tags 6\. Mark preferred suppliers **Allocate time:** \- Initial setup: 2-4 weeks (depending on supplier count) \- Ongoing maintenance: 2-4 hours monthly

#### **Ongoing maintenance plan**

**Monthly tasks:**  
\- ☑ Update commission rates  
\- ☑ Add new suppliers used in itineraries  
\- ☑ Remove inactive suppliers  
\- ☑ Refresh internal notes  
\- ☑ Update contact information

**Quarterly tasks:**  
\- ☑ Review all supplier information  
\- ☑ Verify rate sheets current  
\- ☑ Update contracts and documentation  
\- ☑ Audit flags and tags  
\- ☑ Clean up duplicates

**Annually:**  
\- ☑ Comprehensive supplier audit  
\- ☑ Renegotiate commissions  
\- ☑ Update preferred supplier list  
\- ☑ Archive inactive suppliers

 

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

### **Troubleshooting**

**Supplier not showing in Product Manager**  
\- Check if used in any itineraries yet  
\- Mobile accommodations/cruises don't appear currently  
\- Manually add activities and restaurants in Supplier Section  
\- Refresh the page

**Can't customise supplier information**  
\- Verify you have Admin access  
\- Contact account owner to grant permissions  
\- Try different browser  
\- Clear cache and retry

**Filters not working**  
\- Ensure suppliers have facility information loaded  
\- Check if properties have been categorised  
\- Refresh Product Manager  
\- Try clearing all filters and starting over

**Commission information not displaying**  
\- Verify it's been added in Supplier Section  
\- Check Admin added it (consultants can't edit)  
\- Refresh the page  
\- Contact support if issue persists

**Preferred suppliers not showing badge**  
\- Confirm marked as preferred in Account Settings \> Supplier Tab  
\- Refresh Product Manager  
\- Check filter isn't hiding them  
\- Verify user permissions

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

### **Need Help?**

**- Contact Support: [support@wetu.com](mailto:support@wetu.com)  
\- Live Chat: Available on your dashboard**

[back to top](https://knowledge.wetu.com/how-do-i-manage-supplier-information-in-the-product-manager-part-2#back_to_top)

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