--- title: How do I request new suppliers, destinations or content to be added to Wetu? description: Find out how to request new supplier content, destinations, and other content to be added to Wetu, including what details to provide and turnaround times. --- [![](https://knowledge.wetu.com/hubfs/Knowledge%20Base%20Header%20Media/Inverted_withouttagline.png)](https://wetu.com) [Contact Us](mailto:support@wetu.com) [Skip to content](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#main-content) Open main navigation Close main navigation - [Contact us](mailto:support@wetu.com) [Contact us](mailto:support@wetu.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en) 2. [Customising your Content](https://knowledge.wetu.com/customising-your-content?hsLang=en) 3. [Supplier Content](https://knowledge.wetu.com/customising-your-content?hsLang=en#supplier-content) June 15, 2026 # How do I request new suppliers, destinations or content to be added to Wetu? ## If you can't find a supplier or destination in Wetu, you can request for it to be added. The more detail you provide, the faster it can be loaded. **Quick Links** \- [Requesting new supplier content](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#Requesting_new_supplier_content) \- [Requesting new destinations](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#Requesting_new_destinations) \- [Turnaround times](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#Turnaround_times) \- [Need Help?](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#Need_Help) ### **Requesting new supplier content** Before submitting a request, search the Wetu database using different spellings. Use the main part of the supplier name rather than the full name - for example, search *Khwai* rather than *Belmond Khwai River Lodge*. #### **Email your request to** [contentservices@wetu.com](mailto:contentservices@wetu.com) with the following details: - Name of the supplier (accommodation, site, attraction, activity, or restaurant) - Address and destination - Official website link - GPS coordinates (where possible) #### **OR/** #### **Request content online** You can submit content requests directly via our online form - this is often the fastest way to get content loaded into the system.  Submit requests using the following form:  | [**⇒ONLINE CONTENT REQUEST FORM⇐**](https://2dxlo7.share-eu1.hsforms.com/2rl13_agJTCWx7Z3CDe_EBA?utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8E-HyTNTBBX_D-j7f8231oJtDPzhQNFJ_u8rTKUvmjuNXlSd-zG9H81AoD3w9EAUIt9dwb) | | --- | #### **Supplier content types that can be requested** - Stays - Attractions and Landmarks - Things to do - Food and Beverage - Infrastructure #### **Additional requirements for mobile accommodation** - **Cruises and train journeys** - provide all stops during the trip. - **Mobile safaris and migration camps** - provide each campsite so overnight stays and day stops can be indicated. **Note:** If the content or hi-res images are difficult to find and you have the correct authorisation, please include them with your request. **Note:** You may provide a third-party website or factsheet for descriptions. Images and contact information from third-party sources cannot be used. **Note:** The Content Team does not add room types. These can be created and managed by clients within the Supplier tab in Accounts.  **Private homes are not added to Wetu**. You are able to add these in your own account using the private profiles functionality.  [back to top](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#back_to_top) ### **Requesting new destinations** When requesting a new destination, include: - At least one accommodation located in that destination. - If no accommodation exists, a description of how you plan to use the destination. - For mobile accommodation destinations (cruises or rail) - the supplier's website and/or an itinerary example. #### **Destinations that cannot be loaded** - Destinations for sights, attractions, and activities - destinations are linked to accommodations only. - Destinations custom to a specific operator and not used by the wider industry - a custom destination must be created instead. - Destinations where the accommodation is located too far from the requested destination to be linked. **Caution:** For destination imagery, we use two paid photo libraries to source high-resolution images. For all other profile types, images are sourced from the official website. If no official website is available, or if the images are too small, we do not include images in the profile. However, you can upload your **[own images here](https://knowledge.wetu.com/how-to-manage-destination-content-in-wetu?hsLang=en)** [back to top](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#back_to_top) ### **Turnaround times** | Number of requests | Turnaround time | | --- | --- | | **8 or fewer** | 24 hours | | **Fewer than 20** | 48 hours | | **More than 20** | A specialist will contact you with an estimated completion time. | [back to top](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#back_to_top) ### **Need Help?** **- Support**: [support@wetu.com](mailto:support@wetu.com) **- Live chat**: Available in your dashboard **For content loading:**  \- **Email:** [contentservices@wetu.com](mailto:contentservices@wetu.com) \- **Online form:** [Content Request Form](https://2dxlo7.share-eu1.hsforms.com/2rl13_agJTCWx7Z3CDe_EBA)  [back to top](https://knowledge.wetu.com/how-do-i-request-new-suppliers-destinations-or-content-to-be-added-to-wetu#back_to_top) - Home - Products - Pricing - Blog - Company [![Brand\_Pillar\_Icons\_set-1](https://knowledge.wetu.com/hs-fs/hubfs/Brand_Pillar_Icons_set-1.png?width=240&height=80&name=Brand_Pillar_Icons_set-1.png "Brand_Pillar_Icons_set-1")](http://wetu.com)  **Contact Support**: **[support@wetu.com](mailto:support@wetu.com)** [mailto:support@wetu.com](mailto:support@wetu.com)