--- title: How do I use TravelKey and manage multiple itineraries? description: Learn how travellers can use TravelKey to access itineraries offline, manage multiple trips, switch between itineraries, and use map navigation features. --- [![](https://knowledge.wetu.com/hubfs/Knowledge%20Base%20Header%20Media/Inverted_withouttagline.png)](https://wetu.com) [Contact Us](mailto:support@wetu.com) [Skip to content](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#main-content) Open main navigation Close main navigation - [Contact us](mailto:support@wetu.com) [Contact us](mailto:support@wetu.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en) 2. [Outputs, Sharing & Documents](https://knowledge.wetu.com/outputs-sharing-documents?hsLang=en) 3. [Sharing & Links](https://knowledge.wetu.com/outputs-sharing-documents?hsLang=en#sharing-links) June 17, 2026 # How do I use TravelKey and manage multiple itineraries? ## TravelKey gives travellers mobile access to their digital itinerary, with offline availability, service provider contacts, and the ability to manage up to five trips at once. **Quick Links** \- [Download and update the app](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#Download_and_update_the_app) \- [Log in](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#Log_in) \- [My Trips](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#My_Trips) \- [The Home screen](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#The_Home_screen) \- [Daily information](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#Daily_information) \- [Need Help?](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#Need_Help) ![TravelKey Clients 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/TravelKey%20Clients%201.jpg?width=670&height=326&name=TravelKey%20Clients%201.jpg)  **Note:** If you have any queries about your itinerary or TravelKey, contact the agent who booked your trip - they have all the relevant information and can assist you.  ### **Download and update the app** **Download via App Link** Your booking agent may provide an App Link. Open this link on the mobile device you want to use - it will direct you to the correct app store and open your itinerary automatically without needing to enter a code. **Download manually** Search for TravelKey in the Google Play Store or Apple App Store, or scan the QR code provided by your booking agent. **Update the app** Search for TravelKey in the Google Play Store or Apple App Store and select Update to install the latest version. ![TravelKey Clients 3](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/TravelKey%20Clients%203.jpg?width=670&height=292&name=TravelKey%20Clients%203.jpg) [back to top](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#back_to_top) ### **Log in** 1. Open TravelKey - the app will display the login screen. 2. Enter the **App Code** supplied by your booking agent. 3. Tap **Log in**. 4. Your itinerary will download and open on the Overview page. ![TravelKey Clients 4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/TravelKey%20Clients%204.jpg?width=253&height=484&name=TravelKey%20Clients%204.jpg) **Note:** The first time you open an itinerary, it may take a little longer to load while all the details download. Speed depends on your mobile network or Wi-Fi connection.  [back to top](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#back_to_top) ### **My Trips** My Trips lets you manage up to five itineraries at once within TravelKey. Trips are automatically sorted by travel date, with upcoming trips shown first. ![TravelKey Clients 6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/TravelKey%20Clients%206.jpg?width=255&height=502&name=TravelKey%20Clients%206.jpg) ![SS 4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/SS%204.jpg?width=256&height=504&name=SS%204.jpg) Each itinerary displays as a card showing: - Trip name - Travel dates - Destination image ![TravelKey Clients 7](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/TravelKey%20Clients%207.jpg?width=261&height=515&name=TravelKey%20Clients%207.jpg) **Add an itinerary** 1\. Open **My Trips**. 2\. Tap **Add Itinerary**. 3\. Enter the **App Code** for the itinerary. 4\. The itinerary will open automatically on the Home screen. ![SS 6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/SS%206.jpg?width=263&height=515&name=SS%206.jpg) **Note:** Once you reach the 5-itinerary limit, the Add Itinerary option will be disabled until you remove an existing itinerary.  **Switch itineraries** Tap any itinerary card in My Trips to switch to it. TravelKey will open that itinerary's Home screen immediately. **Refresh an itinerary** If your booking agent has made changes, refresh the itinerary to get the latest version. You can refresh from the **Menu** or directly from **My Trips**. ![SS 7](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/SS%207.jpg?width=275&height=543&name=SS%207.jpg) **Remove an itinerary** Removing an itinerary deletes it from your list and removes any offline data saved for that trip. - If you remove the currently active itinerary, TravelKey will automatically switch to the next available trip based on travel dates. - If you remove the last remaining itinerary, TravelKey will log out. [back to top](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#back_to_top) ### **The Home screen** Opening an itinerary takes you to the Home screen, where you can: - View your introduction - Open Day Cards to see your daily plans - Access contact details and the Menu ![SS 8](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/TravelKey%20Clients/SS%208.jpg?width=311&height=618&name=SS%208.jpg) [back to top](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#back_to_top) ### **Daily information** Each Day Card shows all events for that day, with links to booking references, contact details, and traveller-specific information. **Map and directions** - Tap **View Route** / **Open Map** to open a location or route in your preferred map app. - Supported apps: **Google Maps**, **Apple Maps**, **Waze**. - Your preferred map app becomes the default for the current itinerary. You can also set this in **Settings**. **Note:** Routes are generated by the selected map app - they are not preloaded in TravelKey. Custom directions added by your agent can be viewed via **Menu › Directions**  [back to top](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#back_to_top) ### **Need Help?** \- **Contact Support:** [support@wetu.com](mailto:support@wetu.com) \- **Live Chat:** Available on your Dashboard [back to top](https://knowledge.wetu.com/how-do-i-use-travelkey-and-manage-multiple-itineraries#back_to_top) - Home - Products - Pricing - Blog - Company [![Brand\_Pillar\_Icons\_set-1](https://knowledge.wetu.com/hs-fs/hubfs/Brand_Pillar_Icons_set-1.png?width=240&height=80&name=Brand_Pillar_Icons_set-1.png "Brand_Pillar_Icons_set-1")](http://wetu.com)  **Contact Support**: **[support@wetu.com](mailto:support@wetu.com)** [mailto:support@wetu.com](mailto:support@wetu.com)