---
title: What is a Custom Sales Guide and how do I create one?
description: Learn how to view supplier Sales Guides and create your own AI-generated Custom Sales Guides in Wetu to support product knowledge and sales conversations.
---

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May 25, 2026

# What is a Custom Sales Guide and how do I create one?

## Sales Guides are AI-generated summaries of supplier properties, including location, activities, and selling points, to help consultants select the right accommodation and close the deal.

**Quick Links**  
\- [View a supplier Sales Guide](https://knowledge.wetu.com/what-is-a-custom-sales-guide-and-how-do-i-create-one#View_a_supplier_Sales_Guide)  
\- [Create a Custom Sales Guide](https://knowledge.wetu.com/what-is-a-custom-sales-guide-and-how-do-i-create-one#Create_a_Custom_Sales_Guide)  
\- [Use the Sales Guide in the Itinerary Builder](https://knowledge.wetu.com/what-is-a-custom-sales-guide-and-how-do-i-create-one#Use_the_Sales_Guide_in_the_Itinerary_Builder)  
\- [Need Help?](https://knowledge.wetu.com/what-is-a-custom-sales-guide-and-how-do-i-create-one#Need_Help)

**Important:** Sales Guides do not appear on any client-facing outputs. They are only visible within the Wetu system to users logged into your account - designed to support product knowledge and sales conversations. 

### **View a supplier Sales Guide**

1\. In the **Product Manager**, locate the **Sales Guide** column.

![Custom Sales Guide 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%201.jpg?width=670&height=300&name=Custom%20Sales%20Guide%201.jpg)

2\. Click the icon to open the guide.

![Custom Sales Guide 2](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%202.jpg?width=670&height=302&name=Custom%20Sales%20Guide%202.jpg)

3\. If the guide was loaded by the supplier, this will be indicated in the guide name.

![Custom Sales Guide 3](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%203.jpg?width=670&height=281&name=Custom%20Sales%20Guide%203.jpg)

**Note:** Admin users can click the **Customise** icon to edit the guide. This opens the Supplier section in a second tab. 

![Custom Sales Guide 4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%204.jpg?width=670&height=296&name=Custom%20Sales%20Guide%204.jpg)

[back to top](https://knowledge.wetu.com/what-is-a-custom-sales-guide-and-how-do-i-create-one#back_to_top)

### **Create a Custom Sales Guide**

1\. If the supplier you want is not already in the list, use the **search function**, select the supplier, and click **Add Product**. The supplier will appear at the top of the list and will filter into alphabetical order on return.

![Custom Sales Guide 5](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%205.jpg?width=670&height=276&name=Custom%20Sales%20Guide%205.jpg)

2\. Click **Sales Guide** for the supplier.

![Custom Sales Guide 6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%206.jpg?width=670&height=254&name=Custom%20Sales%20Guide%206.jpg)

3\. If no guide exists yet, click **Add Custom Sales Guide**.

![Custom Sales Guide 7](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%207.jpg?width=670&height=340&name=Custom%20Sales%20Guide%207.jpg)

**Note:** If the supplier already has a guide loaded, use the dropdown to toggle between the supplier's guide and any custom guides added to your account. 

![Custom Sales Guide 8](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%208.jpg?width=670&height=549&name=Custom%20Sales%20Guide%208.jpg)

4\. Click **Add Custom Sales Guide** to create your own guide.

![Custom Sales Guide 9](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%209.jpg?width=670&height=269&name=Custom%20Sales%20Guide%209.jpg)

5\. Enter a name for the guide.

6\. Click **Build my Sales Guide** -the AI will generate a draft based on the supplier's loaded information.

7\. Edit and enhance the draft as needed.

8\. Click **Save**.

![Custom Sales Guide 10](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%2010.jpg?width=670&height=544&name=Custom%20Sales%20Guide%2010.jpg)

![Custom Sales Guide 11](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%2011.jpg?width=670&height=540&name=Custom%20Sales%20Guide%2011.jpg)

The guide will now be available in the dropdown for all consultants in your account.

![Custom Sales Guide 12](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%2012.jpg?width=670&height=549&name=Custom%20Sales%20Guide%2012.jpg)

[back to top](https://knowledge.wetu.com/what-is-a-custom-sales-guide-and-how-do-i-create-one#back_to_top)

### **Use the Sales Guide in the Itinerary Builder**

The Product Manager can be opened from **Step 2: Accommodation** as an easy reference when selecting accommodation. Consultants can check the Sales Guide to confirm the right property for each traveller's requirements before adding it to the itinerary.

![Custom Sales Guide 13](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Settings/custom%20sales%20guide/Custom%20Sales%20Guide%2013.jpg?width=670&height=415&name=Custom%20Sales%20Guide%2013.jpg)

[back to top](https://knowledge.wetu.com/what-is-a-custom-sales-guide-and-how-do-i-create-one#back_to_top)

### **Need Help?**

\- **Contact Support:** [support@wetu.com](mailto:support@wetu.com)  
\- **Live Chat:** Available on your Dashboard

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