--- title: What is the Trip Panel Travellers tab? description: Manage travellers in the Wetu Trip Panel. Set PAX, link contacts, add free-text, child and primary travellers, emergency contacts and export details. --- [![Wetu](https://knowledge.wetu.com/hubfs/Knowledge%20Base%20Header%20Media/Primary_withouttagline.png)](https://wetu.com) [Contact Us](mailto:support@wetu.com) [Skip to content](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#main-content) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en) 2. [Trip Solutions](https://knowledge.wetu.com/trip-solutions?hsLang=en) 3. [Trip Pipeline](https://knowledge.wetu.com/trip-solutions?hsLang=en#trip-pipeline) October 22, 2026 # What is the Trip Panel Travellers tab? ## Manage travellers in the Wetu Trip Panel. Set PAX, link contacts, add free-text, child and primary travellers, emergency contacts and export details. **Quick Links** \- [Open the Travellers tab](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H1) \- [Traveller types](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H2) \- [Managing PAX numbers](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H3) \- [Adding travellers from Contact Manager](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H4) \- [Traveller information panel](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H5) \- [Primary traveller](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H6) \- [Free-text travellers](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H7) \- [Child travellers](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H8) \- [Emergency contacts](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H9) \- [Export traveller information](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H10) \- [Best practice](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#H11) \- [Need Help?](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#need_help) The Travellers tab lets consultants manage all travellers linked to a trip, without leaving Trip Pipeline. Traveller information can be linked directly from Contact Manager, or entered as free text when a traveller record doesn't exist yet. ### **Open the Travellers tab** 1. Select a trip card in Trip Pipeline. The Trip Panel opens. 2. Select the **Travellers** tab. ![1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/1.jpg?width=670&height=357&name=1.jpg) [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Traveller types**  The Travellers tab supports these traveller types:  | Type | What it is | | --- | --- | | **Primary traveller** | The main contact for the booking. One traveller can be set as the primary traveller. | | **Adults (additional travellers)** | Adult travellers can be linked to existing contacts or added as free-text travellers. | | **Children** | Child travellers can be added to a trip and managed separately from adult travellers. | | **Emergency contacts** | An alternative contact person for the trip, if required. | [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Managing PAX numbers** The passenger counters let you set the number of adults and children travelling. 1. Select Edit Travelers 2. Select the plus (**+**) or minus (**-**) buttons. 3. Adjust the number of travellers. ![2](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/2.jpg?width=670&height=357&name=2.jpg)  Additional traveller fields appear automatically.  **Tip:** Make sure passenger counts match the number of people travelling on the booking.  [back to bed](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Adding travellers from Contact Manager** Existing contacts can be linked directly to a trip. 1. Select a traveller field. 2. Search for the traveller by name. 3. Select the contact. ![3](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/3.jpg?width=670&height=357&name=3.jpg) ![4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/4.jpg?width=670&height=357&name=4.jpg) The traveller is linked to the trip and their information is shown in the traveller information panel. Any updates made to the traveller in Contact Manager are reflected throughout the platform.  [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Traveller details** Selecting a traveller shows their details in the Travellers tab. Depending on the information available, this may include:  | Contact details | Personal details | Travel documents | Preferences and needs | | --- | --- | --- | --- | | Full name | Nationality | Passport number | Special requests | | Phone number | Age | Passport expiry date | Activities and interests | | Email address | Weight | Identification number | Food and drink preferences | | | | | Allergies and medical conditions | ![6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/6.jpg?width=670&height=357&name=6.jpg)  You can quickly check important traveller information without opening the traveller's full profile.  [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Free-text travellers** Sometimes a traveller's details don't exist in Contact Manager yet. Free-text travellers let you capture traveller information directly in the trip. 1. Enter the traveller's name. 2. Add any available contact information. 3. Add optional traveller details. 4. Save the traveller. ![6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/6.jpg?width=670&height=357&name=6.jpg)  Free-text travellers are stored against the trip. They are useful when:  - Traveller information is incomplete - A booking is still at enquiry stage - Full contact records have not been created yet #### **Save a free-text traveller as a contact** You can turn a free-text traveller into a full Contact Manager contact. 1. Select the free-text traveller. 2. Select **Edit contact details**. Contact Manager opens. 3. Add the traveller and any extra details. 4. Save. ![7](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/7.jpg?width=670&height=357&name=7.jpg) The traveller on the trip immediately becomes a Contact Manager contact and shows a green **Saved contact** badge.  ![8](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/8.jpg?width=670&height=357&name=8.jpg) [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Child travellers** Child travellers can be added separately from adult travellers. 1. Increase the child passenger count. 2. Enter the child's name. 3. Enter the child's age. ![9](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/9.jpg?width=670&height=357&name=9.jpg) Child traveller information can be used for operational planning and supplier requirements.  [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Emergency contacts** The Emergency Contact section lets you capture the details of a person who can be contacted in an emergency. 1. Select the **Emergency Contact** tab. 2. Enter the contact's details. 3. Save the information. ![10](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/10.jpg?width=670&height=357&name=10.jpg)  Information captured includes:  - Name - Phone number - Email address - Nationality Emergency contact information stays linked to the trip and can be referenced when required.  [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Download traveller information** You can export traveller information for the trip. This is useful when sharing traveller details with suppliers, guides, accommodation providers or operational teams. 1. In the Travellers tab, select **Download**. 2. Choose **Export CSV**, **Export PDF** or **Export Excel**. ![11](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Trip%20Pipelines/Travelers%20TP/11.gif?width=670&height=357&name=11.gif) | What is exported | Output formats | | --- | --- | | All traveller details currently linked to the trip | CSV, PDF and Excel | [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Best practice** | **We recommend:** | - Linking travellers to Contact Manager whenever possible - Capturing passport and nationality information early in the booking process - Adding emergency contact information before travel - Keeping traveller information up to date - Recording allergies, medical conditions and special requests where applicable - Reviewing traveller information before supplier confirmations are sent | | --- | --- | Accurate traveller information means smoother operations, better supplier communication and a better traveller experience.  [back to top](https://knowledge.wetu.com/what-is-the-trip-panel-travellers-tab#back_to_top) ### **Need help?** Contact Wetu Support at [support@wetu.com](mailto:support@wetu.com).  Chat to us Live on your dashboard. 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