--- title: Where can I view or update my Wetu user profile? description: Learn how to manage user details in Wetu. This article explains the key steps to help you configure your account correctly as well as how to manage and reset your password in Wetu. --- [![](https://knowledge.wetu.com/hubfs/Knowledge%20Base%20Header%20Media/Inverted_withouttagline.png)](https://wetu.com) [Contact Us](mailto:support@wetu.com) [Skip to content](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#main-content) Open main navigation Close main navigation - [Contact us](mailto:support@wetu.com) [Contact us](mailto:support@wetu.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en) 2. [Getting Started](https://knowledge.wetu.com/getting-started?hsLang=en) 3. [Account Access & Setup](https://knowledge.wetu.com/getting-started?hsLang=en#account-access-setup) July 29, 2026 # Where can I view or update my Wetu user profile? ## Your Wetu user profile contains your personal information and account settings. You can view and update it anytime from within the platform. #### **Quick Links** [-](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Accessing_your_user_profile)[Accessing your user profile](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Accessing_your_user_profile)**** [- Updating your profile information](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Updating_your_profile_information) [- Update your profile photo](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Update_your_profile_photo) [- Change your password](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Change_your_password) [- Where your details appear on itineraries](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#details_appear) \- [User Permissions](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#User_Permissions) [- Managing users](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#managing_users) [- Viewing your notifications](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Viewing_your_notifications)[- Filtering your notifications](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Filtering_your_notifications) [- Need Help](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#Need_Help) ### **Accessing your user profile** 1\. Log in to your Wetu account 2\. Click on your profile icon in the top-left corner 3\. Select **Personal Details** from the dropdown menu ![Animation showing how to access the Wetu user profile: clicking the profile icon in the top-right corner of the screen and selecting 'Personal Details' from the dropdown menu](https://knowledge.wetu.com/hs-fs/hubfs/Accessing%20your%20user%20profile.gif?width=614&height=512&name=Accessing%20your%20user%20profile.gif) #### **Accessing all users** **Caution:** Account Manager  **To view a list of all users in your account:** 1\. On the Navigation Panel, click **Account Setup** 2\. Select **Account** 3\. The **Users** tab opens automatically, showing all users **![Wetu. Getting started](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Where%20can%20I%20view%20or%20update%20my%20user%20profile/Wetu.%20Getting%20started.jpg?width=670&height=482&name=Wetu.%20Getting%20started.jpg)** **Why use this?** Account managers need this view to see the full team roster and manage all consultants. #### **What you can update** | **Personal information** \- First and last name \- Email address \- Phone number \- Profile photo | **Account settings** \- Password \- Viewing your Notifications \- Filtering your notifications | | --- | --- | [back to top\>](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) --- ### **Updating your profile information** To change your name, email, or phone number: 1\. Navigate to your profile page (see above) 2\. Update the fields you want to change 3\. Click **Save** ![Screenshot of the Wetu Personal Details form showing editable fields for first name, last name, email address, and phone number, with a Save button at the bottom](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Where%20can%20I%20view%20or%20update%20my%20user%20profile/1.png?width=633&height=456&name=1.png) **Note:** You'll see a confirmation message when your changes are saved. [back to top\>](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) --- ### **Update your profile photo** 1\. Go to your profile page 2\. Click **Upload** or **Change** 3\. Choose a new photo from your computer 4\. Click **Save** ![Animation demonstrating the profile photo update process: clicking the Upload or Change button, selecting a photo file from the computer, and clicking Save to confirm the changes](https://knowledge.wetu.com/hs-fs/hubfs/To%20update%20your%20profile%20photo.gif?width=634&height=528&name=To%20update%20your%20profile%20photo.gif) **Tip**: Use a square image (at least 200x200 pixels) for best results. [back to top\>](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) --- ### **Change your password** 1\. Go to your profile page 2\. Click on **Update Password** in the top left corner. 3\. Type in your new password. 4\. Confirm your password by typing it out again. 5\. Click **Update** ![Screenshot of the Update Password dialog box with fields for entering a new password and confirming the password, plus an Update button](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Where%20can%20I%20view%20or%20update%20my%20user%20profile/2.png?width=666&height=480&name=2.png) **Caution:** Your new password must be at least 8 characters long and include a mix of letters and numbers. #### To update consultant information: Add details that appear on your itineraries to build client connections. 1\. Go to your profile page 2\. Scroll to the **Description** section 3\. Fill in:    - **Description** - Your interests, passions, and what makes you unique    - **Countries Visited** - Destinations you've personally experienced    - **Favourite Destinations** - Your top picks to share with clients 4\. Click **Save** ![consultant info](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Where%20can%20I%20view%20or%20update%20my%20user%20profile/consultant%20info.jpg?width=670&height=482&name=consultant%20info.jpg) **Note:** Empty fields don't appear on itineraries. Only completed sections display to clients. #### To enable itinerary viewed notifications: Receive email alerts when clients open their itineraries. 1\. Go to your profile page 2\. Find **Send Itinerary Viewed Notification** 3\. Click on the checkbox to turn this **ON** or **OFF** 4\. Click **Save** [back to top](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) ### Where your details appear on itineraries **Digital Itineraries:** \- **Banner/Header** - Your name, phone, email, Skype \- **About Us Tab** - Description, Countries Visited, Favourite Destinations **![details appear](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Where%20can%20I%20view%20or%20update%20my%20user%20profile/details%20appear.jpg?width=670&height=482&name=details%20appear.jpg)** **Printable Itineraries:** \- **Contemporary Printable** - All consultant details included \- **Classic Printable & Virtual** - Only basic contact info (*not bio/travel details*) [back to top](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) ### Manage user permissions in Wetu User Permissions control what each consultant can access and do within your Wetu account.  Only users with **Administrator rights** can grant or remove permissions. #### Available permissions | Permission | What it does | | --- | --- | | **Administrator** | Grants administrative rights within the account, including: - Managing users and permissions - Customising itinerary themes - Managing supplier content - Managing destination content - Managing country content - Managing account settings - Accessing additional administrative functions throughout the platform | | **Send Itinerary Viewed Notifications** | Ticking the **Send Itinerary Viewed Notifications** checkbox allows the user to receive email notifications when travellers view itineraries that they have created or are associated with. This helps consultants track traveller engagement and monitor when itineraries are being accessed. | ![Wetu Where can I view or update my Wetu user profile](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/user%20permissions/Wetu%20Where%20can%20I%20view%20or%20update%20my%20Wetu%20user%20profile.jpg?width=670&height=558&name=Wetu%20Where%20can%20I%20view%20or%20update%20my%20Wetu%20user%20profile.jpg)  **Important:** Only an existing Administrator can grant Administrator rights to another user.  #### Remove administrator access 1\. Open the user's profile. 2\. Untick the **Administrator** checkbox. 3\. Click **Save**. The user will revert to standard permissions.  **Caution:** Ensure that at least one Administrator remains active on the account before removing Administrator rights from a user.  [back to top](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top)   ### Managing users **Only Wetu Support can add or delete users.** **To add a user:** Email [support@wetu.com](mailto:support@wetu.com) with name, surname, and email. **To delete a user:** Contact support. We recommend transferring their itineraries to another consultant first. --- ### **Viewing your notifications** ##### **See all your unread and past notifications in one place.** 1\. Go to your profile page 2\. Click the **Notifications** tab 3\. View your notifications list [back to top\>](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) ### **Filtering your notifications** ##### **Use the dropdown filters to find specific notifications:** 1\. **Sort by date:**      Click the first dropdown    - Choose **Newest First** or **Oldest First** 2\. **Filter by type:**      Click the second dropdown      Choose from:      - **All types** - Shows everything      - **Information** - General updates and announcements      - **Flagged** - Important notifications you've marked      - **Completed** - Actions you've already finished ![Animation showing the notifications tab on the user profile page with dropdown filters for sorting by date (Newest First/Oldest First) and filtering by type (All types, Information, Flagged, Completed)](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Viewing%20your%20notifications.gif?width=670&height=558&name=Viewing%20your%20notifications.gif) The list **updates automatically** when you change filters. [back to top\>](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) --- ### **Need help?** If you're having trouble updating your profile, contact our support team at [**support@wetu.com**](mailto:support@wetu.com) or use the **chat widget** in the bottom-left corner. ![Screenshot of where to click to chat to support, with numbered directions.](https://knowledge.wetu.com/hs-fs/hubfs/Wetu.%20Amber%20clay%20Option.png?width=610&height=439&name=Wetu.%20Amber%20clay%20Option.png) [back to top\>](https://knowledge.wetu.com/where-can-i-view-or-update-my-wetu-user-profile#back_to_top) - Home - Products - Pricing - Blog - Company [![Brand\_Pillar\_Icons\_set-1](https://knowledge.wetu.com/hs-fs/hubfs/Brand_Pillar_Icons_set-1.png?width=240&height=80&name=Brand_Pillar_Icons_set-1.png "Brand_Pillar_Icons_set-1")](http://wetu.com)  **Contact Support**: **[support@wetu.com](mailto:support@wetu.com)** [mailto:support@wetu.com](mailto:support@wetu.com)