Where can I view or update my Wetu user profile?

Accessing your user profile

1. Log in to your Wetu account
2. Click on your profile icon in the top-left corner
3. Select "Personal Details" from the dropdown menu

Accessing all users

Caution: Account Manager

To view a list of all users in your account:

1. On the Navigation Panel, click "Account Setup"
2. Select "Account"
3. The "Users" tab opens automatically, showing all users

Why use this? Account managers need this view to see the full team roster and manage all consultants.

What you can update

Personal information
- First and last name
- Email address
- Phone number
- Profile photo

Account settings
- Password
- Viewing your Notifications
- Filtering your notifications

Updating your profile information

To change your name, email, or phone number:
1. Navigate to your profile page (see above)
2. Update the fields you want to change
3. Click "Save"

Note: You'll see a confirmation message when your changes are saved.

Update your profile photo

1. Go to your profile page
2. Click "Upload" or "Change"
3. Choose a new photo from your computer
4. Click "Save"

Tip: Use a square image (at least 200x200 pixels) for best results.

Change your password

1. Go to your profile page
2. Click on "Update Password" in the top left corner.
3. Type in your new password.
4. Confirm your password by typing it out again.
5. Click "Update"

Caution: Your new password must be at least 8 characters long and include a mix of letters and numbers.

To update consultant information:

Add details that appear on your itineraries to build client connections.

1. Go to your profile page
2. Scroll to the "Description" section
3. Fill in:
- Description - Your interests, passions, and what makes you unique
- Countries Visited - Destinations you've personally experienced
- Favourite Destinations - Your top picks to share with clients
4. Click "Save"

Note: Empty fields don't appear on itineraries. Only completed sections display to clients.

To enable itinerary viewed notifications:

Receive email alerts when clients open their itineraries.

1. Go to your profile page
2. Find **"Send Itinerary Viewed Notification"**
3. Click on the checkbox to turn this ON or OFF
4. Click "Save"

Where your details appear on itineraries

Digital Itineraries:
- Banner/Header - Your name, phone, email, Skype
- About Us Tab - Description, Countries Visited, Favourite Destinations

Printable Itineraries:
- Contemporary Printable - All consultant details included
- Classic Printable & Virtual - Only basic contact info (not bio/travel details)

Managing users

Only Wetu Support can add or delete users.

To add a user: Email support@wetu.com with name, surname, and email.

To delete a user: Contact support. We recommend transferring their itineraries to another consultant first.

Viewing your notifications

See all your unread and past notifications in one place.

1. Go to your profile page
2. Click the "Notifications" tab
3. View your notifications list

Filtering your notifications

Use the dropdown filters to find specific notifications:

1. Sort by date:
Click the first dropdown
- Choose "Newest First" or "Oldest First"

2. Filter by type:
Click the second dropdown
Choose from:
- All types - Shows everything
- Information - General updates and announcements
- Flagged - Important notifications you've marked
- Completed - Actions you've already finished

The list updates automatically when you change filters.

Need help?

If you're having trouble updating your profile, contact our support team at support@wetu.com or use the chat widget in the bottom-left corner.

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