---
title: Where do I add client details for an itinerary?
description: Learn how to complete the Itinerary Details step in Wetu, including client details, traveller names, room configuration, and special interests.
---

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1. [Knowledgebase](https://knowledge.wetu.com/?hsLang=en)
2. [Setting Up an Itinerary](https://knowledge.wetu.com/setting-up-an-itinerary?hsLang=en)
3. [Itinerary Details & Configuration](https://knowledge.wetu.com/setting-up-an-itinerary?hsLang=en#itinerary-details-configuration)

June 15, 2026

# Where do I add client details for an itinerary?

## Client details, itinerary settings, traveller names, and room configuration are all completed in the Itinerary Details step - the first step of the Itinerary Builder.

**Quick Links**  
\- [Getting started](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#Getting_started)  
\- [Itinerary settings](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#Itinerary_settings)  
\- [Special interests](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#Special_interests)  
\- [Traveller names](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#Traveller_names)  
\- [Room configuration](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#Room_configuration)  
\- [Need Help?](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#Need_Help)

### **Getting started**

1\. Navigate to **Trip Solutions**.

2\. Click **Itinerary Builder** to open the dropdown menu.

3\. Select **Personal Itinerary** or **Sample Itinerary**.

4\. Create a new itinerary to open the **Itinerary Details** step.

![Add clients details 1](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/add%20client%20details%20for%20an%20itinerary/Add%20clients%20details%201.jpg?width=670&height=482&name=Add%20clients%20details%201.jpg)

**Note:** Client-specific fields (Client Name, Client Email, Telephone, Traveller Names) apply to Personal Itineraries only. All other fields apply to both Personal and Sample Itineraries.

[back to top](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#back_to_top)

### **Itinerary settings**

Complete the fields in the Itinerary Details step. Only the **Itinerary Name** is required - all other fields are optional.

| Field | Description |
| --- | --- |
| **Itinerary Name**  Required | A descriptive name for the tour. Required before moving to Step 2. |
| **Client Name** | The name of the group or lead traveller enquiring about the trip. |
| **Reference Number** | Your internal reference or invoice number. Used to search for the itinerary and as the document name on any generated documents. |

![Add clients details 2](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/add%20client%20details%20for%20an%20itinerary/Add%20clients%20details%202.jpg?width=670&height=482&name=Add%20clients%20details%202.jpg)

| Field | Description |
| --- | --- |
| **Theme** | Select the visual theme for the itinerary. |
| **Branding** | Select the company details to display. Choose from the Identities created in your account settings. |
| **Unique Booking URL** | Adding a URL here will direct clients to that website when they select **Book Now** on the itinerary. |
| **Languages** | Select the itinerary language. Accommodation and service descriptions will be translated, but free text fields must be written manually in the required language. |
| **Client Email** | Your client's email address. Stored as a record, or used to pre-populate the Email Client Link on Step 6. |
| **Telephone** | Your client's contact number for easy reference. |

 

![Add clients details 3](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/add%20client%20details%20for%20an%20itinerary/Add%20clients%20details%203.jpg?width=670&height=482&name=Add%20clients%20details%203.jpg)

[back to top](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#back_to_top)

### **Special interests**

1\. Locate the **Special Interests** field.

2\. Click the expand button on the left (an epanded input pannel will apear) or

3\. Type a keyword directly in the field (e.g. Honeymoon, Cultural Tour, Wildlife, Adventure).

3\. Press **Enter** to add it.

4\. Repeat to add more interests.

![Add clients details 4](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/add%20client%20details%20for%20an%20itinerary/Add%20clients%20details%204.gif?width=670&height=482&name=Add%20clients%20details%204.gif)

5\. To remove keywords press the **x** next to the keyword.

[back to top](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#back_to_top)

### **Traveller names**

1\. Use the **+** and **−** symbols to set the number of adults and children.

2\. Click **Enter Names** in the top right.

3\. A new window will open.

4\. Enter the names of adult travellers.

5\. Enter the name and age of each child traveller.

6\. Click **Save Names**.

![Add clients details 5](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/add%20client%20details%20for%20an%20itinerary/Add%20clients%20details%205.jpg?width=670&height=482&name=Add%20clients%20details%205.jpg)

[back to top](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#back_to_top)

### **Room configuration**

1\. Use the **+** and **−** symbols to set the number of each room type required.

**Note:** This sets the default room configuration for the itinerary. You can override it per accommodation in the Accommodation step.

![Add clients details 6](https://knowledge.wetu.com/hs-fs/hubfs/Knowledge%20Base%20Content/Using%20Wetu%20Itineraries/add%20client%20details%20for%20an%20itinerary/Add%20clients%20details%206.jpg?width=670&height=482&name=Add%20clients%20details%206.jpg)

[back to top](https://knowledge.wetu.com/where-do-i-add-client-details-for-an-itinerary#back_to_top)

### **Need Help?**

\- **Contact Support:** [support@wetu.com](mailto:support@wetu.com)  
\- **Live Chat:** Available on your Dashboard

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